SETTING UP AN ACCOUNT AND RESETTING PASSWORD HELP
CREATE ACCOUNT: If you are making a purchase or downloading a free design through our shop, please note that you do NOT need to create an account. That is optional. You can still complete the checkout process and get access to your purchase or free downloads WITHOUT creating a user account.
RETURNING CUSTOMER/USER: If you are a returning customer/user but 6 months or more has lapsed since you last made a purchase or logged in, your account has been labeled “inactive” and has been deleted. Using the “forgot password” link will not work. You will need to create (if you choose to) a new account or just complete all of the customer fields but do NOT check the box “create account”.